Support
Frequently asked
questions.
Standard orders are processed within 1–2 business days and typically arrive within 5–8 business days depending on your location. Expedited shipping options are available at checkout. You will receive a tracking number by email as soon as your order ships.
Yes — all orders over $50 qualify for free standard shipping. The free shipping threshold is applied automatically at checkout. No coupon code needed.
We offer a 30-day hassle-free return policy on all orders. If you're not completely satisfied with your purchase, contact us within 30 days of delivery and we'll arrange a full refund or exchange — no questions asked. Items must be in their original condition.
Once your order ships, you'll receive a confirmation email with your tracking number and a link to track your package in real time. If you haven't received a tracking email within 2 business days of placing your order, please check your spam folder or contact us at contact@walloradecor.com.
We accept all major credit and debit cards including Visa, Mastercard, American Express and Discover, as well as PayPal, Apple Pay, Google Pay and Shop Pay. All transactions are secured with SSL encryption.
We're sorry to hear that. Please email us at contact@walloradecor.com within 7 days of delivery with a photo of the damaged item and your order number. We'll send a replacement at no charge or issue a full refund — whichever you prefer.
30
DAY
Risk-free purchase
30-Day Money-Back Guarantee
Not the right fit? We make it right. Return the Magnex within 30 days for a full refund — no questions asked, no return shipping fees, no hassle.
Full refund
No questions asked
Free return shipping